If you forgot your username or password, visit our username lookup or password recovery page.


If you don't receive an email from us within 5 minutes, check your junk/bulk folder. Your spam filter may have put the email from us in the above folder. If you still do not see an email from us, try adding "help@charlesbarnes.com" to your contact list and request your username/password from us again. If you are still unsuccessful, submit a support ticket or call 800-369-7277. 


New Email Address

  • If you can no longer access your old email address and you need to access a current enrollment, call our office at 800-369-7277.
  • If your email address has changed and you want to enroll in another class, please create a new account with your new email or contact our office to update your account.

If you have any questions, submit a support ticket or call 800-369-7277.